We offer a money-back guarantee on all of our products. If you are not satisfied with any part of your Riversol experience within 60 days of your first full-product purchase, please contact us. We will arrange a full refund of your purchase value. All refunds must be made using the same payment method as the original purchase.

For repeat customers who experience issues with a product, we offer full or partial refunds. Please contact us within 30 days to discuss your situation.

After the refund is approved, a credit will automatically be applied to your original method of payment. This can take a few days to process, depending on your method of payment.

Products are usually shipped within 24 hours after you place an order. If you order on a weekend, it will be shipped on the following business day.

In Canada, we ship using local couriers, Canada Post, FedEx and UPS. In the United States, we ship with local couriers, USPS and FedEx. Shipping rates will be calculated at checkout.

We offer free shipping on orders over CAD$99 and USD$99.

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