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Order confirmed /

Your free Anti-Aging Discovery Regimen is on its way, there /

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A note from our founder /

Thank you for trying Riversol.

Dr. Jason Rivers, board-certified dermatologist and founder of Riversol

"Every Riversol formula started in my Vancouver clinic — built for patients with sensitive, reactive skin who'd been through too many products that didn't work for them. Discovery Regimen you'll receive is the same routine I recommend to my own patients."

"Take your time with it. Use it morning and night. And if you have questions while you're trying it, write to us — we read every message."

Dr. Jason Rivers Board-certified dermatologist · Founder, Riversol
What happens next /

A simple timeline.

01
Today

Order confirmed

You'll get a receipt by email within minutes. Save it — it has your order number.

02
3–7 business days

Ships from Vancouver

Samples are batch-fulfilled from our Vancouver lab and handed to the post within 3–7 business days.

03
Canada 7–16 days · US 10–19 days

Arrives at your door

Sample kits travel by untracked lettermail — Canada Post in Canada, USPS in the United States. US delivery is longer due to the border crossing. Total time from order: roughly 10–23 business days in Canada, 13–26 in the US.

After your sample /

Build the full routine you'll actually keep.

The Discovery Regimen shows you whether Riversol works for your skin. When it does, most customers move into the full-size routine — same formulas, larger bottles that last roughly 90 days, and free shipping on Canadian and US orders over $29.

Not sure which routine fits? Take our 60-second skin analysis — it's the same tool we use in clinic to match products to skin type, sensitivity, and concerns.

Your free sample is still on its way — try it first, decide after.
The West Coast Formula /

Three things that don't change.

Dermatology-Led

Formulations originate in Dr. Rivers' clinical practice — not a focus group.

Powered by Nature

Paired plant actives — including hinokitiol from Pacific Northwest forestry research.

Made in Canada

Formulated and produced in Vancouver, BC. Shipped from our own facility.

When your kit arrives /

How to use your trio.

Hydrating Cream Cleanser texture Step 01

Cleanse

Morning and night. Massage onto damp skin, rinse with lukewarm water.

Anti-Aging Reparative Serum texture Step 02

Treat

A few drops of serum to clean, dry skin. Pat in — don't rub.

Daily Moisturizing Cream texture Step 03

Hydrate

Seal it in with the moisturizer customized for your skin type.

When your kit arrives /

Watch your inbox.

We'll send a one-time offer to help you complete your routine. No code to remember now — we'll have it waiting for you.

Common questions /

Frequently asked.

When will my sample kit arrive?

We batch-fulfill samples from our Vancouver lab within 3–7 business days. After that, kits travel by untracked lettermail — Canada Post in Canada (typically 7–16 business days), USPS in the United States (typically 10–19 business days, longer due to the border). Total time from order: roughly 10–23 business days in Canada, 13–26 in the US. If you haven't received your kit after 26 business days, write to info@riversol.com and we'll send another.

What's actually in the Discovery Regimen?

A gentle cleanser, a vitamin-rich serum, and a hydrating moisturizer — the full 3-step Anti-Aging routine Dr. Rivers recommends. Enough product to put the routine to the test.

Can I get a Riversol product faster than the lettermail timeline?

Your free Discovery Regimen travels by untracked lettermail — that's how we keep it free, so we can't expedite this order. If you'd like a Riversol product sooner, you can order the full-size routine from riversol.com with standard tracked shipping.

What if my skin reacts to the sample?

Discontinue use and email info@riversol.com with a short description of the reaction. Riversol formulations are hypoallergenic, fragrance-free, and colorant-free, but every skin is different — we'll help you figure out the next step.

Where can I track my order?

Lettermail isn't tracked at the parcel level — there's no tracking number to share. But your order itself, including what's included and when it was confirmed, is always at your order details page.