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Get on the Riversol+ list

Becoming a Riversol+ member is simple! Just sign up when prompted at checkout.
You'll be able to pause, skip, or cancel at any time. It is that easy!

Guest

Riversol +

Savings
Traditional offer
Extra 10% off every order
Early access to sales
$$$ off future purchases
Early access to new products
Free samples with orders
Free gift with first purchase
Member-only sales

Pause, skip, cancel at anytime

Press pause for up to 3 months - you'll be charged again as soon as you're ready to restart.
Need a quick break? Skip one month and you'll automatically restart the next month.

Frequently Asked Questions

Q1
What is Riversol+?

Riversol+ is Riversol's exclusive membership program. This subscription-based membership offers total shopping freedom and a long list of perks – buildable store credit, additional discounts, and priority customer support – all for $19 a month (plus tax).

Becoming a member is simple! You'll see the option to sign up from our shopping cart, along with a discount that comes with the exclusive membership. If you don't want to sign up for the membership, you can select "Guest" from your cart. The prices will update automatically before you place your order.

Once your order is confirmed, you will not be charged any membership fee for the first month. After the first month, you'll be charged $19 (plus tax). This fee converts to credits you can use whenever you like on Riversol.com. Pause, skip, or cancel your membership at any time – it really is that easy!

Q2
What is included in my Riversol+ membership?

Discount Perks: when joining Riversol+, members can add an extra 10% off their order. That discount comes on top of any offer Riversol is running on the site.

Early Access: receive notifications about our sales, and get the chance to shop before anyone else.

Members-Only Sales: more sales throughout the year, exclusively catered to you.

Welcome gift: surprise, surprise! After your first month of membership, our team will prepare a welcome package to celebrate you joining the program!

Free samples with orders: our skincare consultants will surprise and delight you in every order with some selection of products to try.

$$$ Off: use your credit to unlock money off future purchases.

Priority Customer Support: need help with your order? Contact our team by email or live chat. We will provide a prompt, personalized experience.

Q3
Does Riversol+ have a monthly fee?

Yes! Your first month of membership is free, that’s our way to show you that this program is unbelievable!

After your first month, you will be charged $19 (plus tax) on a monthly basis. Your monthly fee will be converted into a store credit and will be updated automatically in your account. You can use your credit to make purchases whenever you like.

Q4
Will I receive any email confirmations as a member?

When you sign up for Riversol+, we'll send an email to confirm your enrollment and welcome you to the program. We'll also give you a heads up before we charge you for your membership fees, and send over a confirmation once those fees are processed.

If you signed up for Riversol+ by mistake, please contact our team at info@riversol.com. Refund requests must be made within 30 days of the charge.

Q5
Do I have to shop every month as a member of Riversol+?

Absolutely not! The Riversol+ membership is flexible, so you don't need to make a purchase every month to maintain your member status. Your credit doesn't expire, so feel free to spend or save it however you like.

You'll see the option to sign up from our shopping cart, along with the exclusive discount that comes with the membership. If you don't want to sign up for the membership, you can select "Guest" from your cart. The prices will update automatically before you place your order.

Q6
I'd like to cancel my membership.

We’ll miss you, but we understand some things don’t last forever. To cancel your Riversol+ membership, follow these steps.

1. Log into your account.

2. Click the button labeled "Cancel Membership" listed underneath your personal details.

3. A pop-up will appear on the page. Follow the prompts on the screen to tell us a little bit about why you are ending your membership and finalize the cancellation.

In addition to canceling, you have the ability to pause your membership at any time for up to three months. The steps to pause your membership are the same as canceling (you will see the option for both in the pop-up). If you decide to pause your membership, your membership will automatically renew at the end of the pause period.

Q7
How do I redeem my credit?

As a Riversol+ member, the fee you pay each month as a member becomes a store credit you can use on future purchases. This credit does not expire, so you can save it or spend it however you like. You can view your total credit balance at any time by logging into your account.

To use your credit, simply log into your account and proceed to the checkout page. From here, you'll see a section that shows the credit you have available. You can change this to any amount within your balance, and apply the credit to your order by clicking the "Apply" button. You'll see the page refresh to update the total. Then, you can continue to follow all the usual steps to finish placing your order.

Q8
Does Riversol+ replace the rewards program?

No! Riversol+ is a new program that will exist in parallel to our rewards program. If you decide to not join Riversol+, you can still collect points and keep your status regardless. And if you decide to become a Riversol+ member, you can win on both fronts and still collect rewards points in parallel to your paid membership.

Q9
Can Riversol+ members stack their 10% off with other discounts?

Yes! Riversol+ members benefit from preferred prices and add discount codes on top of their member pricing. It is that good!

Q10
Can my Riversol+ store credit be refunded when I cancel my membership?

If you decide to cancel, we will reimburse your last month of membership fees. However your store credit will not be refunded. You can still use your store credit as it does not expire, you will be able to place your upcoming orders with Riversol using your Riversol+ credits, even if you have paused or cancelled your membership.