What Causes Rosacea
By Dr. Rivers
“Figuring out exactly what causes rosacea” is the first step to finding an appropriate treatment for rosacea.
There is no cure for rosacea. And it’s not known what is responsible for its development. But, extensive research has given life to five leading theories. There’s also effective options to treat rosacea and redness-prone skin. If treatment is your priority, you can find relief with Riversol. And it’s free to try. Just click the button below when you’re ready. But, if you’re interested in the latest research about what causes rosacea, keep reading.
What Causes Rosacea
By Dr. Rivers
“Figuring out exactly what causes rosacea” is the first step to finding an appropriate treatment for rosacea.
There is no cure for rosacea. And it’s not known what is responsible for its development. But, extensive research has given life to five leading theories. There’s also effective options to treat rosacea and redness-prone skin. If treatment is your priority, you can find relief with Riversol. And it’s free to try. Just click the button below when you’re ready. But, if you’re interested in the latest research about what causes rosacea, keep reading.
What Causes Rosacea
By Dr. Rivers
“Figuring out exactly what causes rosacea” is the first step to finding an appropriate treatment for rosacea.
There is no cure for rosacea. And it’s not known what is responsible for its development. But, extensive research has given life to five leading theories. There’s also effective options to treat rosacea and redness-prone skin. If treatment is your priority, you can find relief with Riversol. And it’s free to try. Just click the button below when you’re ready. But, if you’re interested in the latest research about what causes rosacea, keep reading.
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5 Clinical theories about what causes Rosacea
01
Problems with Your Immune System
When your immune system isn’t functioning well, it could lead to the development of rosacea by creating abnormal proteins. These proteins affect the way blood vessels work and can cause redness or swelling (inflammation). The human immune system protects your skin from microorganisms, damage from the UV rays, and also physical or chemical injury. Problems with your immune system can lead to long-term swelling or redness (inflammation), and blood vessel dysfunction seen in rosacea.
02
A Reaction to Microorganisms
Reactions to germs on the skin may be the cause of skin redness or swelling. There are a number of different germs or microorganisms that are the cause:
Demodex Mite and Bacillus Oleronius
The way Demodex causes rosacea may be due to a combination of factors. These factors include a reaction to the proteins produced by bacillus oleronius, an allergic reaction to Demodex, and / or other microbes that may be associated with Demodex mites.
Helicobacter pylori
Most commonly known for its role in acid reflux (heartburn), this bacterial infection in rosacea is debatable.
Staphylococcus epidermidis, chlamydia pneumoniae, and small intestine bacteria.
03
Sun Exposure
Ultraviolet rays from the sun are often recorded as a trigger for rosacea. This is mostly because of the presence of rosacea on severe sun-exposed skin, signs of sun damage on rosacea skin tests, and a greater incidence of rosacea in fair-skinned people.
04
Inappropriate Blood Vessel Function
Facial flushing is common in rosacea and it’s also associated with worsening rosacea. Blood flow increases in the skin of some rosacea patients. This means overactive blood vessels could be a cause of rosacea. Overactive blood vessels link to abnormalities of the nerves that control them. The normal process responsible for controlling heat may cause flushing in rosacea.
05
Genetics
People with a family history of rosacea are more likely to develop the disorder. However, at this time genes related to an increased risk for rosacea have not been identified.
01
Problems with Your Immune System
When your immune system isn’t functioning well, it could lead to the development of rosacea by creating abnormal proteins. These proteins affect the way blood vessels work and can cause redness or swelling (inflammation). The human immune system protects your skin from microorganisms, damage from the UV rays, and also physical or chemical injury. Problems with your immune system can lead to long-term swelling or redness (inflammation), and blood vessel dysfunction seen in rosacea.
02
A Reaction to Microorganisms
Reactions to germs on the skin may be the cause of skin redness or swelling. There are a number of different germs or microorganisms that are the cause:
Demodex Mite and Bacillus Oleronius
The way Demodex causes rosacea may be due to a combination of factors. These factors include a reaction to the proteins produced by bacillus oleronius, an allergic reaction to Demodex, and / or other microbes that may be associated with Demodex mites.
Helicobacter pylori
Most commonly known for its role in acid reflux (heartburn), this bacterial infection in rosacea is debatable.
Staphylococcus epidermidis, chlamydia pneumoniae, and small intestine bacteria.
03
Sun Exposure
Ultraviolet rays from the sun are often recorded as a trigger for rosacea. This is mostly because of the presence of rosacea on severe sun-exposed skin, signs of sun damage on rosacea skin tests, and a greater incidence of rosacea in fair-skinned people.
04
Inappropriate Blood Vessel Function
Facial flushing is common in rosacea and it’s also associated with worsening rosacea. Blood flow increases in the skin of some rosacea patients. This means overactive blood vessels could be a cause of rosacea. Overactive blood vessels link to abnormalities of the nerves that control them. The normal process responsible for controlling heat may cause flushing in rosacea.
05
Genetics
People with a family history of rosacea are more likely to develop the disorder. However, at this time genes related to an increased risk for rosacea have not been identified.
01
Problems with Your Immune System
When your immune system isn’t functioning well, it could lead to the development of rosacea by creating abnormal proteins. These proteins affect the way blood vessels work and can cause redness or swelling (inflammation). The human immune system protects your skin from microorganisms, damage from the UV rays, and also physical or chemical injury. Problems with your immune system can lead to long-term swelling or redness (inflammation), and blood vessel dysfunction seen in rosacea.
02
A Reaction to Microorganisms
Reactions to germs on the skin may be the cause of skin redness or swelling. There are a number of different germs or microorganisms that are the cause:
Demodex Mite and Bacillus Oleronius
The way Demodex causes rosacea may be due to a combination of factors. These factors include a reaction to the proteins produced by bacillus oleronius, an allergic reaction to Demodex, and / or other microbes that may be associated with Demodex mites.
Helicobacter pylori
Most commonly known for its role in acid reflux (heartburn), this bacterial infection in rosacea is debatable.
Staphylococcus epidermidis, chlamydia pneumoniae, and small intestine bacteria.
03
Sun Exposure
Ultraviolet rays from the sun are often recorded as a trigger for rosacea. This is mostly because of the presence of rosacea on severe sun-exposed skin, signs of sun damage on rosacea skin tests, and a greater incidence of rosacea in fair-skinned people.
04
Inappropriate Blood Vessel Function
Facial flushing is common in rosacea and it’s also associated with worsening rosacea. Blood flow increases in the skin of some rosacea patients. This means overactive blood vessels could be a cause of rosacea. Overactive blood vessels link to abnormalities of the nerves that control them. The normal process responsible for controlling heat may cause flushing in rosacea.
05
Genetics
People with a family history of rosacea are more likely to develop the disorder. However, at this time genes related to an increased risk for rosacea have not been identified.
Meets
Dr Rivers
MD, FRCPC, DABD, FAAD
Dr. Rivers is a three-time recipient of the “Best Doctors in Canada” award.
He’s the author of over 170 peer reviewed articles on skin health and dermatology.
He made Riversol skincare for his patients.
Meets
Dr Rivers
MD, FRCPC, DABD, FAAD
Dr. Rivers is a three-time recipient of the “Best Doctors in Canada” award.
He’s the author of over 170 peer reviewed articles on skin health and dermatology.
He made Riversol skincare for his patients.
Meets
Dr Rivers
MD, FRCPC, DABD, FAAD
Dr. Rivers is a three-time recipient of the “Best Doctors in Canada” award.
He’s the author of over 170 peer reviewed articles on skin health and dermatology.
He made Riversol skincare for his patients.
One method of discovering your personal rosacea triggers is ...
to keep a daily rosacea journal. Keep track of environmental and lifestyle factors while observing your rosacea symptoms on a daily basis. Track and record weather conditions, foods and beverages you consume, exercise, your stress levels, products you use on your face, medications you take, and anything that causes flushing (such as hot showers or baths). You can even try tracking apps available for smartphones. Interested in more information about rosacea? Click here to see our complete guide to rosacea treatment.
Knowing the causes of rosacea is important. But so is treating it. Here’s how…
If you’re frustrated by the cycle of redness, irritation and discomfort, effective skincare can help. Riversol is a leader in skincare for rosacea and redness-prone skin, and you can try it for free. Order your 15-day sample kit. It comes with a gentle cleanser, anti-redness serum, and a moisturizer - you can even customize it based on your skin type. There’s no strings attached, no credit card needed and no obligation to buy.
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Sensitive Skin
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Featured In
“Proven to help diminish dark spots… and they’ve done extensive testing on darker skin tones as well.”
"It's been scientifically proven to work in 3 easy steps with a cleanser, serum and cream"
“Take care of your skin… look for something that works harder than something you’re using already. Riversol has a great anti-aging trio that targets your fine lines, your age spots, your sun spots.”
“Reduce bumps and swelling without a stinging sensation.”
“Skin is our armour against the world… protect your skin from internal and external irritants.”
“After only two days of using the Riversol serum and moisturizing cream I noticed my skin was calmer…”
From 60,000+ Satisfied Customers
Karen
Testimonial Video
Meet Karen! Since 2012, she has been a loyal customer. Her story is incredible and highlights how painful it is to suffer from low self-esteem due to skin conditions.
Very Satisfied! ❤️
“I've been using this for a couple of months now and I'm loving my results. Poors are shrinking. Dark spots are fading and my wrinkles are smoothing out. Plus my skin feels so soft. The eye cream is the best I've ever used. Puffiness and creases are going away. It's somewhat costly but a little goes a long way if used properly. I'd definitely recommend these products to anyone who's interested in skincare!”
Free trial turned me into a lifelong customer!!…
"My experience with the 15 day free trial of the redness control sample kit turned me into a believer. I have Rosacea on my cheeks and nose area that is quite visible. Riversol method has helped calm down the redness so much that I went ahead and purchased the full size products to continue with. My husband even noticed the difference."
I love my Riversol!
"I have used many other very expensive skincare products bought from plastic surgeons, etc….. & I believe I have seen a better result in a shorter amount of time with Riversol. I have already purchased a full size line of Riversol Thank you RIVERSOL !!"
I ordered the free sample
"I ordered the free sample, somewhat skeptically I must admit, but once I started using the product I was surprised how much I liked it. I have actually ordered more of the product including the sunscreen."
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TERMS OF SERVICE
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OVERVIEW
This website is operated by Riversol. Throughout the site, the terms “we”, “us” and “our” refer to Riversol. Riversol offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or
province of residence, or that you are the age of majority in your state or province of residence and you have
given us your consent to allow any of your minor dependents to use this site.
You may not use our products
for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your
jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or
any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate
termination of your Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your
content (not including credit card information), may be transferred unencrypted and involve (a) transmissions
over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or
devices. Credit card information is always encrypted during transfer over networks.
You agree not to
reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to
the Service or any contact on the website through which the service is provided, without express written
permission by us.
The headings used in this agreement are included for convenience only and will not limit
or otherwise affect these Terms.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The
material on this site is provided for general information only and should not be relied upon or used as the sole
basis for making decisions without consulting primary, more accurate, more complete or more timely sources of
information. Any reliance on the material on this site is at your own risk.
This site may contain certain
historical information. Historical information, necessarily, is not current and is provided for your reference
only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update
any information on our site. You agree that it is your responsibility to monitor changes to our site.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or
discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable
to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
SECTION 5 - PRODUCTS OR SERVICES
Certain products or services may be available exclusively online through the website. These products or
services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that
appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person,
geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to
limit the quantities of any products or services that we offer. All descriptions of products or product pricing
are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to
discontinue any product at any time. Any offer for any product or service made on this site is void where
prohibited.
We do not warrant that the quality of any products, services, information, or other material
purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more detail, please review our Returns Policy.
SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor
input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any
warranties, representations or conditions of any kind and without any endorsement. We shall have no liability
whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional
tools offered through the site is entirely at your own risk and discretion and you should ensure that you are
familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release
of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We
are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have
any liability or responsibility for any third-party materials or websites, or for any other materials, products,
or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of
goods, services, resources, content, or any other transactions made in connection with any third-party websites.
Please review carefully the third-party's policies and practices and make sure you understand them before you
engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be
directed to the third-party.
SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request
from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by
postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction,
edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us.
We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for
any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove
content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory,
pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of
Service.
You agree that your comments will not violate any right of any third-party, including copyright,
trademark, privacy, personality or other personal or proprietary right. You further agree that your comments
will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or
other malware that could in any way affect the operation of the Service or any related website. You may not use
a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as
to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take
no responsibility and assume no liability for any comments posted by you or any third-party.
SECTION 10 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.
SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors,
inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping
charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions,
and to change or update information or cancel orders if any information in the Service or on any related website
is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake
no obligation to update, amend or clarify information in the Service or on any related website, including
without limitation, pricing information, except as required by law. No specified update or refresh date applied
in the Service or on any related website, should be taken to indicate that all information in the Service or on
any related website has been modified or updated.
SECTION 12 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or
error-free.
We do not warrant that the results that may be obtained from the use of the service will be
accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of
time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or
inability to use, the service is at your sole risk. The service and all products and services delivered to you
through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use,
without any representation, warranties or conditions of any kind, either express or implied, including all
implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose,
durability, title, and non-infringement.
In no case shall Riversol, our directors, officers, employees,
affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury,
loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind,
including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any
similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising
from your use of any of the service or any products procured using the service, or for any other claim related
in any way to your use of the service or any product, including, but not limited to, any errors or omissions in
any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or
product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.
Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential
or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent
permitted by law.
SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless Riversol and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
SECTION 15 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 16 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the
termination of this agreement for all purposes.
These Terms of Service are effective unless and until
terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no
longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we
suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may
terminate this agreement at any time without notice and you will remain liable for all amounts due up to and
including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
SECTION 17 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute
a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us
on this site or in respect to The Service constitutes the entire agreement and understanding between you and us
and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and
proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the
Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed
against the drafting party.
SECTION 18 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Suite 1790, 1111 West Georgia Vancouver British Columbia CA V6E4M3.
SECTION 19 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the
right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting
updates and changes to our website. It is your responsibility to check our website periodically for changes.
Your continued use of or access to our website or the Service following the posting of any changes to these
Terms of Service constitutes acceptance of those changes.
SECTION 20 - SMS/MMS MOBILE MESSAGE MARKETING PROGRAM TERMS AND CONDITIONS
Riversol (hereinafter, “We,” “Us,” “Our”) is offering a mobile messaging program (the “Program”), which you agree to use and participate in subject to these Mobile Messaging Terms and Conditions and Privacy Policy (the “Agreement”). By opting in to or participating in any of our Programs, you accept and agree to these terms and conditions, including, without limitation, your agreement to resolve any disputes with us through binding, individual-only arbitration, as detailed in the “Dispute Resolution” section below. This Agreement is limited to the Program and is not intended to modify other Terms and Conditions or Privacy Policy that may govern the relationship between you and Us in other contexts.
User Opt In: The Program allows Users to receive SMS/MMS mobile messages by affirmatively opting into the Program, such as through online or application-based enrollment forms. Regardless of the opt-in method you utilized to join the Program, you agree that this Agreement applies to your participation in the Program. By participating in the Program, you agree to receive autodialed or prerecorded marketing mobile messages at the phone number associated with your opt-in, and you understand that consent is not required to make any purchase from Us. While you consent to receive messages sent using an autodialer, the foregoing shall not be interpreted to suggest or imply that any or all of Our mobile messages are sent using an automatic telephone dialing system (“ATDS” or “autodialer”). Message and data rates may apply. Message frequency varies.
User Opt Out: If you do not wish to continue participating in the Program or no longer agree to this Agreement, you agree to reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any mobile message from Us in order to opt out of the Program. You may receive an additional mobile message confirming your decision to opt out. You understand and agree that the foregoing options are the only reasonable methods of opting out. You also understand and agree that any other method of opting out, including, but not limited to, texting words other than those set forth above or verbally requesting one of our employees to remove you from our list, is not a reasonable means of opting out.
YOU AGREE THAT YOU SHALL INDEMNIFY, DEFEND, AND HOLD US HARMLESS FROM ANY CLAIM OR LIABILITY RESULTING FROM YOUR FAILURE TO NOTIFY US OF A CHANGE IN THE INFORMATION YOU HAVE PROVIDED, INCLUDING ANY CLAIM OR LIABILITY UNDER THE TELEPHONE CONSUMER PROTECTION ACT, 47 U.S.C. § 227, et seq., OR SIMILAR STATE AND FEDERAL LAWS, AND ANY REGULATIONS PROMULGATED THEREUNDER RESULTING FROM US ATTEMPTING TO CONTACT YOU AT THE MOBILE TELEPHONE NUMBER YOU PROVIDED.
Program Description: Without limiting the scope of the Program, users that opt into the Program can expect to receive messages concerning the marketing and sale of digital and physical products, services, and events. Messages may include checkout reminders.
Cost and Frequency: Message and data rates may apply. The Program involves recurring mobile messages, and additional mobile messages may be sent periodically based on your interaction with Us. Message frequency will vary.
Support Instructions: For support regarding the Program, text “HELP” to the number you received messages from or email us at James@riversol.com. Please note that the use of this email address is not an acceptable method of opting out of the program. Opt outs must be submitted in accordance with the procedures set forth above.
MMS Disclosure: The Program will send SMS TMs (terminating messages) if your mobile device does not support MMS messaging.
Our Disclaimer of Warranty: The Program is offered on an "as-is" basis and may not be available in all areas at all times and may not continue to work in the event of product, software, coverage or other changes made by your wireless carrier. We will not be liable for any delays or failures in the receipt of any mobile messages connected with this Program. Delivery of mobile messages is subject to effective transmission from your wireless service provider/network operator and is outside of Our control. Carriers are not liable for delayed or undelivered mobile messages.
Participant Requirements: You must have a wireless device of your own, capable of two-way messaging, be using a participating wireless carrier, and be a wireless service subscriber with text messaging service. Not all cellular phone providers carry the necessary service to participate. Check your phone capabilities for specific text messaging instructions.
Age Restriction: You may not use of engage with the Platform if you are under thirteen (13) years of age. If you use or engage with the Platform and are between the ages of thirteen (13) and eighteen (18) years of age, you must have your parent’s or legal guardian’s permission to do so. By using or engaging with the Platform, you acknowledge and agree that you are not under the age of thirteen (13) years, are between the ages of thirteen (13) and eighteen (18) and have your parent’s or legal guardian’s permission to use or engage with the Platform, or are of adult age in your jurisdiction. By using or engaging with the Platform, you also acknowledge and agree that you are permitted by your jurisdiction’s Applicable Law to use and/or engage with the Platform.
Prohibited Content: You acknowledge and agree to not send any prohibited content over the Platform. Prohibited content includes:
- Any fraudulent, libelous, defamatory, scandalous, threatening, harassing, or stalking activity;
- Objectionable content, including profanity, obscenity, lasciviousness, violence, bigotry, hatred, and discrimination on the basis of race, sex, religion, nationality, disability, sexual orientation, or age;
- Pirated computer programs, viruses, worms, Trojan horses, or other harmful code;
- Any product, service, or promotion that is unlawful where such product, service, or promotion thereof is received;
- Any content that implicates and/or references personal health information that is protected by the Health Insurance Portability and Accountability Act (“HIPAA”) or the Health Information Technology for Economic and Clinical Health Act (“HITEC” Act); and
- Any other content that is prohibited by Applicable Law in the jurisdiction from which the message is sent.
Dispute Resolution: In the event that there is a dispute, claim, or controversy between you and Us, or between you and Stodge, LLC d/b/a Postscript or any other third-party service provider acting on Our behalf to transmit the mobile messages within the scope of the Program, arising out of or relating to federal or state statutory claims, common law claims, this Agreement, or the breach, termination, enforcement, interpretation or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate, such dispute, claim, or controversy will be, to the fullest extent permitted by law, determined by arbitration in Vancouver, British Columbia before one arbitrator.
The parties agree to submit the dispute to binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association (“AAA”) then in effect. Except as otherwise provided herein, the arbitrator shall apply the substantive laws of the Federal Judicial Circuit in which Riversol’s principle place of business is located, without regard to its conflict of laws rules. Within ten (10) calendar days after the arbitration demand is served upon a party, the parties must jointly select an arbitrator with at least five years’ experience in that capacity and who has knowledge of and experience with the subject matter of the dispute. If the parties do not agree on an arbitrator within ten (10) calendar days, a party may petition the AAA to appoint an arbitrator, who must satisfy the same experience requirement. In the event of a dispute, the arbitrator shall decide the enforceability and interpretation of this arbitration agreement in accordance with the Federal Arbitration Act (“FAA”). The parties also agree that the AAA’s rules governing Emergency Measures of Protection shall apply in lieu of seeking emergency injunctive relief from a court. The decision of the arbitrator shall be final and binding, and no party shall have rights of appeal except for those provided in section 10 of the FAA. Each party shall bear its share of the fees paid for the arbitrator and the administration of the arbitration; however, the arbitrator shall have the power to order one party to pay all or any portion of such fees as part of a well-reasoned decision. The parties agree that the arbitrator shall have the authority to award attorneys’ fees only to the extent expressly authorized by statute or contract. The arbitrator shall have no authority to award punitive damages and each party hereby waives any right to seek or recover punitive damages with respect to any dispute resolved by arbitration. The parties agree to arbitrate solely on an individual basis, and this agreement does not permit class arbitration or any claims brought as a plaintiff or class member in any class or representative arbitration proceeding. Except as may be required by law, neither a party nor the arbitrator may disclose the existence, content, or results of any arbitration without the prior written consent of both parties, unless to protect or pursue a legal right. If any term or provision of this Section is invalid, illegal, or unenforceable in any jurisdiction, such invalidity, illegality, or unenforceability shall not affect any other term or provision of this Section or invalidate or render unenforceable such term or provision in any other jurisdiction. If for any reason a dispute proceeds in court rather than in arbitration, the parties hereby waive any right to a jury trial. This arbitration provision shall survive any cancellation or termination of your agreement to participate in any of our Programs.
Miscellaneous: You warrant and represent to Us that you have all necessary rights, power, and authority to agree to these Terms and perform your obligations hereunder, and nothing contained in this Agreement or in the performance of such obligations will place you in breach of any other contract or obligation. The failure of either party to exercise in any respect any right provided for herein will not be deemed a waiver of any further rights hereunder. If any provision of this Agreement is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that this Agreement will otherwise remain in full force and effect and enforceable. Any new features, changes, updates or improvements of the Program shall be subject to this Agreement unless explicitly stated otherwise in writing. We reserve the right to change this Agreement from time to time. Any updates to this Agreement shall be communicated to you. You acknowledge your responsibility to review this Agreement from time to time and to be aware of any such changes. By continuing to participate in the Program after any such changes, you accept this Agreement, as modified.
SECTION 21 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at info@riversol.com.
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PRIVACY POLICY
WHAT INFORMATION DO WE COLLECT?
We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature. When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously. We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes. Like many websites, we use "cookies" to enhance your experience and gather information about visitors and visits to our websites. Please refer to the "Do we use 'cookies'?" section below for information about cookies and how we use them.
HOW DO WE USE YOUR INFORMATION?
We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways: To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested. To allow us to better service you in responding to your customer service requests. To quickly process your transactions. To administer a contest, promotion, survey or other site feature. If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please refer to the "How can you opt-out, remove or modify information you have provided to us?" section below. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails. Visitors who register or participate in other site features such as marketing programs and 'members-only' content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us.
HOW DO WE PROTECT VISITOR INFORMATION?
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.
DO WE USE "COOKIES"?
Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service.
Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
DO WE DISCLOSE THE INFORMATION WE COLLECT TO OUTSIDE PARTIES?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term "outside parties" does not include our business. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
HOW CAN YOU OPT-OUT, REMOVE OR MODIFY INFORMATION YOU HAVE PROVIDED TO US?
To modify your e-mail subscriptions, please let us know by modifying your preferences in the "My Account" section. Please note that due to email production schedules you may receive any emails already in production. To delete all of your online account information from our database, sign into the "My Account" section of our site and remove your shipping addresses, billing addresses & payment information. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping. Third party links In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work). Changes to our policy If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change. This policy was last modified on September 27, 2014.
QUESTIONS AND FEEDBACK
We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue. Online Policy Only This online privacy policy applies only to information collected through our website and not to information collected offline.
YOUR CONSENT
By using our site, you consent to our privacy policy.
TEXT MARKETING AND NOTIFICATIONS:
With your permission, we may send text messages about our store, new products, and other updates. Updates include Checkout Reminders. Webhooks will be used to trigger the Checkout Reminders messaging system. By subscribing to text notifications you agree to receive recurring automated marketing messages at the phone number provided. Consent is not a condition of purchase. Reply STOP to unsubscribe. HELP for help. Msg & Data rates may apply. More info view ToS."
MARKETING CONT.
We may also contact you by Email, Phone and SMS about our store, new products, and other updates. Updates include Checkout Reminders. You will be given the option to unsubscribe and opt-out each time we contact you. If an unsubscribe request is received and you have requested to opt-out, you will be added to a suppression list which will prevent any further communication from being received directly from us as the sender. You allow us up to 48 hours for these requests to be fully actioned.
CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at info@riversol.com or by mail at Riversol [Re: Privacy Compliance Officer] Suite 1790, 1111 West Georgia Vancouver British Columbia CA V6E4M3
Return Policy, Refund Policy, and Shipping Information
Returns
Our policy lasts 60 days. If 60 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To complete your return, we require a receipt or proof of purchase.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@riversol.com.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@riversol.com and send your item to: Suite 350, 425 Carrall St, Vancouver British Columbia CA V6B 6E3.
Shipping
To return your product, you should mail your product to: Suite 350, 425 Carrall St, Vancouver British Columbia CA V6B 6E3
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the total money refunded will not include the cost of your return shipping.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Contact Information
Telephone #
1-866-774-8377
Email Address
info@riversol.com
Company Name
Riversol Skincare Solutions Inc
Company Address
1395 Boundary Rd, Vancouver, BC, V5K 4T9
Business license
#21-153334 business licensed by City of Vancouver, Community Services Group - Licence Office.
Made in Vancouver, Canada
Our products are produced locally and shipped directly from our offices in Vancouver, providing safe skin care solutions for sensitive skin that are enjoyed by our customers world wide.
NO Auto-Shipments or Auto-Billing
Our sample program is simply a chance to try Riversol. We hope that after sampling Riversol you come back to www.riversol.com and shop the full sized products but if our skincare isn't for you there is nothing to cancel.
Dr. Jason Rivers
MD, FRCPC, DABD, FAAD
Dr. Jason Rivers is a US and Canadian board-certified, world-renowned dermatologist from Vancouver, Canada. He has over 30 years of experience in dermatology and his practice in Vancouver is the largest of its kind in Canada.
Select awards and distinctions
- Best Doctors in Canada Award, 2002-2003; 2007-2008; 2011-2012
- Award of Merit for recognition of excellence in leadership and contributions made to the Canadian Dermatology Association 2016
- Gold Triangle Award American Academy of Dermatology, 2002
- Public Education Award, Canadian Dermatology Association, 2002
- Member of World Health Organization melanoma group, 1991
The Full Sized Anti-Aging Trio
- 3 month supply of Dr. Rivers' complete 3-step routine.
Will it work for my skin and why is it free?
Everybody’s skin is different. We wish we could tell you that Riversol will 100% work for your skin. But we can’t.
We know people spend a lot of money on trialing new skin care products and get no results. So we wanted to change that.
You'll get a sample kit that includes a cleanser, a vitamin-packed anti aging serum, and a hydrating moisturizer cream
that you can customize for your specific skin type - this is not a one-size-fits-all freebie! It's a long-lasting, 15-day sample.
You'll know if it's working for you and your skin. Too many other brands offer samples that only last a day or two (That simply
isn't enough time to get a feel for how it works)
Here’s 4 things we can tell you:
Our Anti-Aging Skincare Trio is our best-selling bundle. It has over 6000 reviews with an average rating of 4.8 stars.
The overwhelming majority of our customers are over the age of 45, and love the results they’re getting. So we took
the trio and made a 15 day sample pack for you to trial.
Riversol products use ingredients that are science-based and well-researched. Most of our customers see improvements
in their skin within a couple of weeks. And with continued use they see even better results like faded dark spots,
smoothed-out lines and wrinkles, plus increased hydration.
It's 100% free. There's no strings attached, no shipping fees, no annoying subscriptions, and we don't ask for your
credit card.
We have some of the best customer service in the biz. Our team members (real humans!) answer your calls, emails and
chat requests. In fact, if you join our Riversol Community group on Facebook, just scroll through and you’ll see hundreds
of comments that praise our customer service.
We may not appear as fancy or as glossy as those trendy brands, but our skincare delivers the results that most of our
customers, who are primarily over the age of 45, look for: better hydration, the visible reduction of lines and wrinkles,
faded age spots and a brighter, refreshed appearance… without irritation.
It’s free to try, all you have to do is follow our instructions to get the best results. Sound good to you?
Thank you
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